How To Order

Our preferred method of receiving orders is by our interactive order forms. The order forms can be downloaded from the order form section of the website or they can also be found in each product section of the website. You can fill them in on the screen, then you can send them by clicking on the "Submit by email" button at the base of the form (Please make sure your email software is open). If the form is more than one page, you will find this button on the last page. If you want to, you can print or save the forms to your hard drive with your order details for your own reference.

If using web based email system such as gmail, you will need to save the form to your hard drive, then attach to your email, then send to sales@ayres.com.au.

You should always see a coloured bar at the top of the page (see image below). If you don't see it, first make sure you have The latest Adobe Reader downloaded at http://get.adobe.com/reader/. If you do, then save the form onto your hard drive and open it with Adobe Reader without using the browser. If you want to fill in the form within the browser see the instructions below.

When placing your order via email, you will receive a confirmation email from us within 48 hours. Otherwise, please contact customer service on 03 9460 8466.

For Internet Explorer:

You will need to make sure that you have Adobe Reader on your computer. If you don't have it, you can download it from: http://get.adobe.com/reader/

If you are not getting the purple bar at the top of the document you will want to check the add-ons.

  1. Open Explorer
  2. Click on "Tools", then "Manage Add-ons"
  3. Tell it to "Show all Add-ons"
  4. Make sure that Adobe Reader is enabled.
  5. If you needed to enable, restart Explorer.

For Chrome

You will want to turn off Chrome’s Built-in PDF Viewer and use Adobe Reader or Acrobat instead.
To turn off the Chrome PDF viewer, follow these steps:

  1. Install Adobe Reader or Adobe Acrobat if it is not already installed. You can download this for free from http://get.adobe.com/reader/.
  2. Open Google Chrome
  3. In the address bar, type . . .
    about:plugins
  4. The Plug-ins Tab will open
    Scroll down until you see either Adobe Acrobat or Reader.
    Click the Enable link
  5. Close the Plug-ins tab and restart Chrome.

For Firefox

You will want to turn off the Firefox Built-in PDF Viewer and use Adobe Reader or Acrobat instead.
To turn off the Firefox PDF viewer, follow these steps:

  1. Install Adobe Reader or Adobe Acrobat if it is not already installed. You can download this for free from http://get.adobe.com/reader/.
  2. Open Firefox
  3. Select the Options.
  4. The Options Tab will open
    Click on Applications Link.
  5. Choose the Portable Document Format (PDF). Then instead of "Preview in Firefox" choose "Use Adobe Acrobat (in Firefox)".
  6. Click OK then restart Firefox.

It is also possible to place orders over the telephone, simple orders can be placed through the contact us section.

The majority of our products have many configurations and options. On some of our products we offer customized printing that comes in many forms and can be placed in different areas of the product. Due to the complex nature of ordering most of our products, for now, are not able to offer a shopping cart system.

http://get.adobe.com/reader/